Terms & Service

Welcome to Sariea. These Terms & Service define the rights and responsibilities between Sariea and our valued customers when booking or using any of our services. By accessing or using our website, platform, or any of our offered services, you agree to comply with these terms in full.

Our goal is to ensure clarity, trust, and professionalism in every interaction. We encourage all customers to read these terms carefully before booking any service.

🔧 Our Terms Include

• Service Booking:
  All service bookings made through Sariea’s website, mobile app, or customer support channels must include accurate information such as name, address, contact number, and service details.

• Service Confirmation:
  A booking confirmation will be shared with the customer after scheduling. Sariea reserves the right to reschedule or cancel a booking in unforeseen circumstances with prior notice.

• Pricing and Payments:
  Service prices are displayed transparently at the time of booking. Payments must be made through approved online gateways or authorized cash-on-service methods.

• Service Performance:
  All services are performed by trained and verified Sariea professionals following Saudi safety and hygiene standards.

• Customer Responsibilities:
  Customers are responsible for ensuring accessibility to the service area and for providing accurate information to avoid service delays.

• Cancellation and Refunds:
  Cancellations, refunds, and reschedules follow the official Sariea Return Policy, ensuring fairness and transparency.

• Service Warranty:
  Select services may include a limited rework or service guarantee, subject to verification and approval by Sariea’s quality team.

• Health and Safety Compliance:
  All work is conducted under Saudi safety and hygiene regulations to ensure the well-being of both staff and customers.

• Use of Website and Content:
  All text, images, and data on Sariea.com are protected under intellectual property laws. Unauthorized reproduction or commercial use is prohibited.

• Limitation of Liability:
  Sariea shall not be held liable for damages or delays caused by factors beyond our control, including weather conditions, power failures, or customer miscommunication.

• Policy Updates:
  Sariea reserves the right to modify, update, or change these terms at any time to improve service quality and compliance. All updates will be posted on the official website.

🌟 Why Choose Sariea’s Policy

• Transparency and Fair Practices:
  All terms are designed to ensure honest and open communication with our clients.

• Compliance with Saudi Standards:
  Services follow all applicable Saudi laws and quality regulations.

• Professional and Certified Team:
  Every technician and cleaner operates under Sariea’s strict professional code.

• Safe and Secure Transactions:
  Payment systems are encrypted and compliant with local e-commerce safety requirements.

• Commitment to Quality:
  Our terms guarantee that each service is delivered with care, accountability, and attention to detail.

• Customer-Centric Values:
  Every clause in our policy prioritizes customer satisfaction and trust.

• Flexible Service Management:
  Easy modification, cancellation, or follow-up options for booked services.

• Nationwide Reliability:
  Sariea’s professionalism and integrity make us one of the most trusted service providers in Saudi Arabia.